By Alicia MOORE
Aug 20 2022
i would like for someone to see why I could not watch Season2 episode 10 of All Queen Men. It acts like it wants to load but it keeps crashing. Someone please help me.
By Kim Florence
Aug 05 2022
I apply for the seven day trial, and wanted to cancel. I went through all the steps to cancel to find out that it wasn't canceled can't find the number to talk to anyone. I can't find anywhere to let me cancel this contract I want it off ASAP
By gee dick
Jul 26 2022
no contact to cancel trial, no movie listings, total ripoff.
By Elizabeth Johnson
Jul 07 2022
can not get sisters season 5 by Tyler Perry
By Barbara J Mays
May 15 2022
What the hell is going on we cant cancel? I will be calling my bank to stop monies from coming out. You can not get support from support this need to be reported to BBB a fucking RIPOFF
By Jackie Phillips
May 08 2022
I ordered the trial period for BET Plus while watching TV and I would like to cancel it immediately. It was done accidentally. How can I cancel
By Richard Grant
May 04 2022
Please stop taking money out of my account I unsubscribe BET plus
By Carolyn Stallworth
Mar 17 2022
The subscription when I signed was 9.99 why was I charged 10.85
By BELLYNE FEQUIERE
Mar 05 2022
Hello
I signed up for the free 7 days trial period which ended today. I canceled the subscription yesterday as I am not pleased with it however, this morning at 4am, I was charged for a year.
I need to cancel this and get my money refunded and I am not able to get through anyone in customer service. I try to support but, this is not a way to do business at all.
Please refund my money in full ASAP otherwise, I will seek legal counsel for this.
Thanks,
B. Fequiere
By Jeanette Williams
Feb 19 2022
I need to exchange credit card before February 23, 2022.
By LATASHIA JONES
Feb 11 2022
I NEED HELP WITH MY BET+ THEY ARE TAKING PAYMENT MY DAUGHTER PUT [emailprotected] I DONT KNOW IF U ARE TAKING THE PAYMENT FOR THAT ACCOUNT OR [emailprotected] I RESTSET THE PASSWORD KARRONWARD YOU TOOK A PAYMENT TODAY. PLEASE HELP WITH IT
By cheryl a pickett
Jan 18 2022
I would like to cancel my account. don't see a number where to call or how to cancel.
By Tara Knight
Dec 15 2021
My bet plus is unavailable to me and for me to get help they want yo charge me a dollar on top of what they take from me every month alrrady. Thts not fair at all and they nees to fix it or give me my money back for the month of December because im not paying for something tht doesn't work..
By Kathy
Dec 05 2021
I've been subscribed with you all for some time now and always have trouble watching certain shows and do not want to keep paying for something that I'm not getting.
By Angela Chatmon-Hannah
Dec 02 2021
I would like to be contacted by a PERSON. I think it is horrible and the thought of not being able to assess information. Why is there not a contact number? I pay my bill monthly, but I surely am NOT getting the service. I am not receiving the channels that I pay for, and have not for a while. Please have someone reach out to me at: [emailprotected] with a contact number. If not, I have no choice other than to cancel!!!
By Charlotte High-Frost
Nov 15 2021
Would like to cancel this Bet+ from my bank account now please.
By mae nichols
Nov 05 2021
I want my BET cancel I try it the same night twice and I've try several times since so I hope you will take care of this matter
By LaVonne Holmes
Oct 28 2021
I am being charged on my debt account for BET PLUS by ViaCom International and I can't get anyone to resolve my problem. I cancelled my subscription for months ago, now I'm being charged again.
By Delores Thomas
Oct 28 2021
I want to see bet plus on my TV, is this feature costing me more? How much is my monthly rate? I'm only able to watch bet plus on my phone. I would like to use my computer & my tablet.
By Gwen Wheeler
Aug 19 2021
I am concerned that I am UNABLE TO ACCESS MY account that BET+ SAYS I have via ROKU. I DO NOT want to be charged for service I am NOT getting.
I am UNABLE to get pass the password. I've tried resetting it so I can UNSUBSCRIBE AND CANCEL ON ROKU.According to other customers and my own attempts to reach anyone on the phone " Operator is unavailable" a resolution to this problem may be very difficult.
I am hoping I DO NOT get a bill for a service I have not received..BET+ says I have an account again I am Unable to access to CANCEL my subscription on ROKU! I look forward to a response and resolution
ASAP...Thank you.
By blanche sapp
Aug 13 2021
I am having trouble trying to get touch with bet + to resolve my issues with my progam on my tv I gave all my info to start the free trail on my tv when I try to play bet on my tv it says no internet connection all my other connections play very well . I got a message saying my account has started why I can't get the trail to start on my tv.The advertisement say you can watch on any device.looking for a answer soon I tried the phone number12026082000 no one to speak to. If I can't better service please help to cancel the service and get my account closed.
By Katia Wilson
Jul 09 2021
The channel will not load on my TV of course you know...they took the monthly fee & I have not been able to launch BET + for 3days. Reach out to customer service & the response is someone will get back to me. It's been day 4 no response. Poor customer service
By Hudluv76
Jun 28 2021
I started the 7 day free trial and they charged me for a full month on the very 1st day. I immediately canceled and emailed them but have yet to get a response. I want my money back
By Marcia Peters
May 31 2021
It is obvious after reading comments above that your customer service platform is a JOKE!! I’m canceling my subscription as of today! Yes, today even if it is a holiday and you have NO technical support available nor any actual telephone number for a customer to call. This is pathetic and sad
By Darlene
Feb 22 2021
This service is trash! BET needs to do better. If I pay for a subscription via Amazon Prime, and the money has been taken out of my account, can anyone answer why I can't access it on my Amazon fire stick? Why am I being asked to pay another $9.99? That's not happening. Then I tried to resolve by emailing [emailprotected] and my email was returned. This is trashy service. I just cancelled my account on Amazon Prime and it better not draft my account in March.
By Shelia Bolden
Feb 21 2021
I've been trying to renew my subscription with Bet+ however it wouldn't allow me to put in my new information..it keep popping up on a error...this doesn't make sense.. unbelievable
By Althea Miller
Feb 20 2021
I just renew my subscription and my channel is buffing, saying there's a problem, I shouldn't have to pay any money for you guys to get it right. I want my channel fixed or I am going to cancel this service.
By Patricia
Feb 16 2021
BET PLUS AND VIACOM ARE HEADED FOR A MASSIVE CLASS ACTION LAWSUIT!
I SIGNED UP FOR THE TRIAL WEEK FOR BET PLUS ((((THROUGH APPLE TV)))) AND SOMEHOW, BET PLUS CHARGED ME FOR A WHOLE MONTH AND I DELETED MY TRIAL AFTER 3 DAYS.
APPLE TV CAN'T HELP BECAUSE THE CHARGE SAYS "BET PLUS" ON MY BANK STATEMENT.
CLEARLY, I NEVER AUTHORIZED BET PLUS BECAUSE I NEVER GAVE THEM MY BANK ACCOUNT INFO BECAUSE I HAVE (((((APPLE TV ))))) TO GO THROUGH TO AVOID ALL THESE AGGREGIOUS GRABS FOR MONEY.
CLEALY, THE BET PLUS ALGORITHM SNATCHED MY DEBIT CARD # FROM THE APPLE TV APP, WHEN I SUBSCRIBED FOR THE ((((( FREE 1 WEEK TRIAL FOR BET PLUS))))).
BET has nothing. No new content. If it wasn't for Tyler Perry, BET would be obsolete!!!!!
Now that their Tech Team has designed/programmed and algorithm to ILLEGALLY GRAB SUBSCRIPTION FEES AFTER A TRIAL PERIOD, they may very well become Obsolete. Finished. Done.
I have an Attorney in the Family. In NYC.
Anyone want to file a formal complaint, contact me;
PATRICIA E CHANDLER
[emailprotected]
No one who plays with my money, ever Wins!
By Monique
Feb 10 2021
I canceled my Subscription for the free trial before it was over and I still was charged. Now I go on to the web site and see that it wasn’t canceled and guys are trying to charge me for the month of March. I try to cancel that and “mysteriously” it’s not allowing me too.
On top of that there’s no number to speak to anyone. I want me my money back on my card and Subscription canceled.
By Melanie Murphy
Feb 08 2021
My child renewed my subscription by accident can u please put my money back on my card cause that's all I have please
By Timothy Williams
Jan 30 2021
Why am I getting double billed
By Patricia Rogers
Jan 28 2021
Need to show on all my TV in the house.i am a paying customer
By Gwendolyn Russell
Jan 26 2021
I am trying to watch BET+, I already have an account, I pay $10.88 a month. So, why is it offering me a free trial when I already did that. And why is so hard to get in contact with this company, you should have some contact number. Tyler you make enough money, we as customers should not have to go thru this, even for canceling, it crazy.
By Thaddeus Fairley Sr
Jan 26 2021
It keeps telling me the video is unavailable on my firestick
By Shelia G Westbrook
Jan 19 2021
I have contacted you 3 times please I need help. Why don't you have a 1 800 number so we can contact you directly. If this isn't resolved I'll have to cancel my subscription. Please try resolved this problem my bet+ doesn't work on my phone nor my firetv . It keep saying the picture is unavailable when I try to pull it up.
FAQs
How do I contact BET+? ›
BET+ Customer Service does not have a phone line, however, you can contact us anytime by clicking the Contact Us button found within the in-app messaging system. Additionally, you can write into us directly at support@bet.plus.
Why is my BET+ not working? ›Re: Why my bet plus app not working
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
Log in to https://www.bet.plus/sign-in/ and click “Manage” to view options. If another app store or website's name is shown, you must manage the subscription through that store or website (shown below). If you complete the cancellation steps, the subscription will remain active until the expiration date shown.
Is there a charge for BET+? ›A BET Plus subscription costs $9.99 per month, after a weeklong free trial. is the network's streaming service for Black-focused entertainment. BET Plus is the streaming service for the BET cable network, and lets you stream nearly all of the network's shows, movies, live specials, and more.
How do I access my BET Plus? ›- Visit https://www.bet.plus/sign-in.
- Tap on the sign in button.
- Enter the email address and password for your BET+ account.
- Tap Submit.
It's also available for Amazon Prime Video, Apple TV, and Roku customers via their Channels selection. In addition, you can watch BET Plus on your PC via a web browser at bet. plus. Finally, you can cast the iOS and Android apps to your AirPlay and/or Chromecast-supported TV.
Why is BET+ not working on Roku? ›Re: BET and BET plus not working on Roku tv for over a week
When problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.
- First, launch the Amazon Prime Video website and sign in to your Prime account.
- In the upper right corner, select Account & Lists.
- Click Your Prime Video.
- Navigate to the Channels menu.
Select Manage your subscriptions. On the My subscriptions page, you will see all of your subscriptions along with terms and renewal date. For the BET+ Premium Subscription, locate the section listed under The Roku Channel (it is indented) then select Unsubscribe next to BET+ and confirm.
Is BET+ free on Roku? ›You can subscribe to BET+ Premium Channel for $9.99 per month, which will automatically charge to your Roku account at the end of your 7-day free trial. You can search for the BET+ Premium channel on ""Browse Premium Subscription"" option through the Roku app, Roku Channel or visit www.therokuchannel.com.
Who owns BET Plus? ›
Watch BET Network Online | Hulu (Free Trial) New subscribers only. *The price of Hulu (Ad-Supported) will increase to $7.99/month. No hidden fees, equipment rentals, or installation appointments.
How do I unsubscribe from Bet app? ›On the Android device in which you originally subscribed to BET+, go to the Google Play App > Menu (three stacked lines in the Search Bar) > Subscriptions >BET+. Select Manage> Cancel Subscription and confirm the cancellation.
Can I cancel BET Plus anytime? ›Just note that the way to cancel will depend on how you signed up. If you signed up through the iPhone or Android app, you'll need to cancel through your Apple ID or Google Play Store. Signing up through Roku or your Amazon account will require another method, too.
How do I cancel BET Plus prime? ›- Go to Manage Your Prime Video Channels and select Prime Video Channels.
- Find the subscription you want to cancel.
- Select Cancel Channel and confirm.
BET+ requires a subscription which is billed at $9.99 (plus applicable tax) per month. However, you may also save 20% on your overall cost if you subscribe you our annual plan which will total $94.99 per year.
How long is BET free trial? ›You can get a BET Plus app free trial for 7 days.
How do I cancel BET Plus on my iPhone? ›- Open the settings on your iPhone or iPad.
- Tap on the "Subscriptions" tab. ...
- Tap on your Apple ID, sign in, and then scroll down to the subscriptions tab where you should see your BET Plus subscription.
- Tap on BET.
- Tap "cancel"
BET+ is not available on LG Smart TV devices. You can still sign up for BET+ and use it on other devices like Amazon Fire TV, Apple TV, Google Chromecast, Roku, Android TV, iPhone/iPad, Android Phone/Tablet, Mac, Windows, Sony Smart TV, and VIZIO Smart TV.
How can I watch BET FOR FREE? ›- Philo – offers a 7-day free trial.
- DIRECTV STREAM – provides a 5-day free trial.
- YouTube TV – offers a 1-week free trial.
Can you watch BET Plus with TV provider? ›
BET+ is home to exclusive series and more from leading Black content creators. BET NOW offers users content from BET Networks television channels, both On Demand and live TV. You need a TV provider subscription to watch BET NOW, with select content available with no login required.
How do you reset apps on Roku? ›- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Advanced system settings.
- Select Factory reset.
- If you have a Roku TV, select Factory reset everything. ...
- Follow the on-screen instructions.
How to Clear the Cache on Roku and Firestick - and WHY to do it - YouTube
How do you update your Roku? ›- Press Home. on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select System update. Note: The System update screen displays the current software and build version, along with the date and time of the latest update.
- Select Check Now to manually check for updates.
In conclusion, BET plus can be added to the Amazon Prime account and used with other services. For this to be successful, the subscriber will incur an additional monthly cost of $9.99 on top of the monthly Amazon prime subscription fees.
How much is BET Plus through Amazon? ›BET Plus is gonna cost you $9.99 a month, and BET+ Prime Video on Amazon is the same price at $9.99 a month. However, you may not need both! (Thankfully.) While BET+ is an app, BET+ Prime Video is a channel on Amazon Prime Video and you'll ONLY be able to watch content from Prime Video, not on the BET+ app.
Why is Roku charging me monthly? ›Even the Roku channel is free. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel).
Does bet plus give refunds? ›Thank you for contacting BET+. We hate to see you go. For subscriptions purchased through the BET+ website, canceling a subscription does not result in a refund for any previous subscription charges. Payments for subscriptions are non-refundable and there are no refunds for partially used subscription periods.
How do I stop Roku from charging my card? ›- Go to my.roku.com on your computer or smartphone.
- If prompted, sign in to your Roku account. ...
- Click or tap Update under Payment method.
- Scroll to the bottom of the page and select Remove payment method.
- Select Remove.
You can subscribe to BET+ Premium Channel for $9.99 per month, which will automatically charge to your Roku account at the end of your 7-day free trial. You can search for the BET+ Premium channel on ""Browse Premium Subscription"" option through the Roku app, Roku Channel or visit www.therokuchannel.com.
How do I cancel a bet on Roku? ›
Select Manage your subscriptions. On the My subscriptions page, you will see all of your subscriptions along with terms and renewal date. For the BET+ Premium Subscription, locate the section listed under The Roku Channel (it is indented) then select Unsubscribe next to BET+ and confirm.
Why is BET+ not working on Roku? ›Re: BET and BET plus not working on Roku tv for over a week
When problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.
In conclusion, BET plus can be added to the Amazon Prime account and used with other services. For this to be successful, the subscriber will incur an additional monthly cost of $9.99 on top of the monthly Amazon prime subscription fees.
Do Roku have BET channel? ›Just sign in with your TV provider for full access. Whether you're in the mood for comedy, music, reality TV, or even a mix of all three, just sign in and enjoy ground-breaking programs from BET.
How do I cancel bet plus app? ›On the Android device in which you originally subscribed to BET+, go to the Google Play App > Menu (three stacked lines in the Search Bar) > Subscriptions >BET+. Select Manage> Cancel Subscription and confirm the cancellation. Once you've cancelled, you can continue to enjoy BET+ until the expiration date listed.
Why is Roku charging me monthly? ›Even the Roku channel is free. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel).
Can you cancel BET+ at any time? ›You can cancel your BET Plus plan through the website, but only if you signed up through the website. BET Plus offers a free seven-day trial before you'll be charged the $9.99 monthly fee, and if you cancel during the trial, you won't be charged at all.